What “Wij gaan de extra mijl voor u” Really Means: FBTT Travel’s Service Philosophy
When your trip hinges on punctual transfers, smooth shore days, and thoughtfully planned itineraries, small details make a big difference. At FBTT Travel on Curaçao, “Wij gaan de extra mijl voor u” isn’t just a headline—it’s the service promise that guides every cruise operation, tour, and transfer we deliver.
In this article, you’ll learn what our Dutch tagline means, why it matters, and how it shapes our approach across Cruise Services, Tour Operating Services, Tours, and Destination Management. You’ll also find practical tips to make the most of your next experience with FBTT Travel.
What the Tagline Means (and Why It Matters)
Quick definition
- “Wij gaan de extra mijl voor u” translates to “We go the extra mile for you.”
- It’s a commitment to proactive service, attention to detail, and outcomes that exceed expectations.
Why this ethos matters in travel
In travel and passenger transport, timing, clarity, and care determine the quality of your experience. Going the extra mile means anticipating needs, aligning logistics, and staying accountable—so your time on Curaçao is seamless from arrival to departure.
How the Philosophy Shapes Every Service
FBTT Travel is a full-service tourism and passenger transport company based on Curaçao, and is the island’s largest incoming tour operator. Over 200,000 guests use FBTT Travel’s services each year. That scale sharpens our standard: consistent, reliable, guest-focused delivery across all service lines.
Cruise Services — a shore experience that exceeds expectations
- Explore our approach to cruise operations in Cruise Services.
- Going the extra mile looks like: precise coordination from ship to shore, clear communication for smooth guest flows, and shore experiences designed to respect time in port.
Tour Operating Services — your guests in good hands
- Learn more in Tour Operating Services.
- Going the extra mile looks like: trust-based handling for airlines, travel wholesalers, and partners—delivering the right service at the right moment for each guest cohort.
Tours — original and creative itineraries
- Discover our range in Tours.
- Going the extra mile looks like: original and creative itineraries tailored to time windows and group profiles, with on-the-ground guidance that keeps the day effortless and memorable.
Destination Management — from transfer to VIP program
- See what’s possible with Destination Management.
- Going the extra mile looks like: end-to-end oversight—from arrivals and transportation to curated programs for private groups and VIPs—so every touchpoint feels intentional and well-run.
Who We Serve—And Why That Breadth Matters
FBTT Travel provides a wide variety of high-quality services to leading cruise and airlines, travel wholesalers and their clients. Services are also provided to local organizations, government agencies, schools, private groups, and VIPs.
- Why it matters: Serving diverse clients strengthens operational versatility—whether managing cruise schedules, organizing group travel, or tailoring VIP programs. That breadth reinforces our ability to deliver consistently on Curaçao, at scale.
Standards You Can Count On
Safety and compliance
- Commitment: All COVID-19 regulations are being followed as indicated by IATA and local government.
- What this means for you: Procedures reflect current regulatory guidance and industry norms, supporting safe, reliable operations across transport and tours.
Reliability and clarity
- Proactive planning: Clear timelines, defined meeting points, and documented schedules reduce friction and uncertainty.
- Responsive coordination: Teams align on the details that matter most—timing, capacity, guest priorities—so plans stay on track.
Practical Ways We Go the Extra Mile (and How You Can Benefit)
Use these tips to help us tailor your experience on Curaçao:
For cruise guests and leisure travelers
- Share priorities early. Whether you want a relaxed coastal day or an active itinerary, a short note on your preferences helps us align the plan.
- Note timing windows. If your schedule is fixed, highlighting key time constraints helps keep transitions smooth.
- Flag mobility considerations. Let us know about accessibility needs so we can match routes and pacing accordingly.
- Travel light between stops. A streamlined day leaves more time for the experiences you came for.
For groups, schools, and local organizations
- Provide headcounts and roles. Accurate numbers and any special considerations (e.g., age ranges) help us assign the right resources.
- Clarify objectives. Orientation, celebration, or educational focus—stating your goal informs route choices and pacing.
- Align on communications. A single point of contact speeds decisions and reduces delays during the program.
For travel wholesalers, airlines, and cruise partners
- Share operational constraints. Windows, manifests, and service levels allow precise load planning and staging.
- Define success metrics. Whether it’s on-time performance or guest feedback, clear targets guide execution.
- Collaborate on creative options. For distinct guest segments, curated variations can elevate overall satisfaction.
Fast Answers (Featured-Snippet Friendly)
What does “Wij gaan de extra mijl voor u” mean?
It means “We go the extra mile for you.” At FBTT Travel, it’s our service promise across cruise operations, tours, and destination management on Curaçao.
Is FBTT Travel based on Curaçao?
Yes. FBTT Travel is based on Curaçao and is the island’s largest incoming tour operator.
What services does FBTT Travel provide?
Who uses FBTT Travel’s services?
Leading cruise and airlines, travel wholesalers and their clients, as well as local organizations, government agencies, schools, private groups, and VIPs.
How many guests does FBTT Travel serve each year?
Over 200,000 guests use FBTT Travel’s services each year.
Conclusion: The Extra Mile—Delivered Daily
On Curaçao, “Wij gaan de extra mijl voor u” means more than delivering you from point A to point B. It’s the discipline of planning, the care in communication, and the pride in execution—so every guest, partner, and group feels confidently looked after.
- Explore our services: Cruise Services, Tour Operating Services, Tours, Destination Management
- Call us: (+5999) 869 9559 or (+5999) 514 6060
- Visit us: FBTT Travel B.V., Seru di Mahuma #18 - 20, Curaçao, Dutch Caribbean
Ready to experience Curaçao with a team that goes the extra mile? Get in touch today and let’s plan your next seamless cruise day, tour, or program.